Home Office, Branch Offices, Campus ASI Diagram
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Citrix and other Virtual Desktop Interface (VDI) technologies are key enablers of remote work. Permiten un acceso continuo a aplicaciones y servicios que los empleados consumen en la oficina. At this time of social distancing, the dependence on and loads added to these technologies can be significantly increase. Business tasks are now executed from employees’ homes, but an acceptable user experience remains paramount for both employees and customers. Estos son algunos de los retos a los que su organización puede enfrentarse en la prestación de servicios de aplicación a través de VDI:

  • El movimiento repentino al trabajo completamente remoto provoca cambios en los patrones de tráfico de entrada/salida en el centro de datos. Citrix ICA, EDT y otros transportes de VDI son extremadamente sensibles a la latencia que puede surgir de una utilización elevada del ancho de banda y una mala asignación de QoS. The network, especially VPNs, must be closely monitored to ensure they are meeting the demands of remote workers.
  • La infraestructura de VDI no se ha diseñado para este cambio repentino en los usuarios y podría verse sobrecargada. La visibilidad del rendimiento de la infraestructura de VDI garantiza que los criterios de medición y los KPI estén disponibles para la planificación de la capacidad y la resolución de problemas complejos.
  • Since the remote-to-datacenter connection of every remote worker’s network connection is different, there is a need for an objective measurement of VDI performance and the underlying applications its serves to effectively maintain and troubleshoot the entire service chain.

La solución NETSCOUT

With NETSCOUT’s Service Assurance Platform deployed in the Data Center and at the edge, we provide visibility into:

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Rendimiento de VDI

Assure remote workers who depend on a VDI solution receive acceptable performance when accessing application services by quickly pinpointing bottlenecks. NETSCOUT provides visibility into the VDI transports such as Citrix ICA and the interaction of Network and infrastructure components that ICA relies on inclusive of QoS setting, latency, and availability.

Socio tecnológico: Citrix ›

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Rendimiento de las aplicaciones

Maintain quality performance of applications delivered through the VDI interface. NETSCOUT helps troubleshoot issues across the entire complex service chains in VDI environments from applications tier to the end-user. Additionally, NETSCOUT solutions can automatically and continuously test and collect application performance data from end-user perspective.

Soluciones de garantía de negocios ›

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Rendimiento de la red

VDI performance depends on a well-tuned low latency network. NETSCOUT solutions provide a multi-layered visibility across your entire network inclusive of hop-by-hop QoS setting, wireless, and last mile performance. Flexibility in meeting workforce requirements may require an increased number of configuration changes, which may lead to unintended consequences. NETSCOUT’s real-time network monitoring enhances situational awareness and enables early warning for critical network incidents in both the wired and wireless environments.

Monitorización en tiempo real ›

Ordenador con software nGeniusPULSE

Measure User Experience

In the new work from home paradigm, every employee’s home to data center connection is affected by many factors. From their choice of internet provider, tier of service, physical location, and age and class of home networking equipment, and even their relative location to their WiFi routers can impact VDI performance even before they enter the data center. NETSCOUT’s nGeniusPULSE, deployed as a software-based agent on Windows or Linux machines such as laptops, servers, or virtual machines (VM), continually tests and collects application performance information from these locations back to the data center. Tests, which can be performed even when the user is not active to catch problems early, it can reveal issues related to wi-fi, internet carriers, VPN or applications. nGeniusPULSE can provide visibility into user experience exactly as the user sees it, whether located at HQ, branch office, or home.

nGeniusPULSE ›

Ofrecer a sus trabajadores remotos una experiencia de usuario de alta calidad a través de Citrix y servicios de VDI

NETSCOUT assures performance of the complex VDI service chain. From the applications that drive the business, through the VDI connection and over the networks that tie it all together, NETSCOUT delivers Visibility Without Borders. El resultado, incluso cuando se producen problemas, es que se beneficiará de un MTTD (tiempo medio de detección) menor y reducirá el MTTR (tiempo medio de reparación).

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