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Maintaining high-performing digital services across distributed hybrid cloud environments was already a challenge for enterprise IT organizations. However, the onset of COVID-19 has catapulted complexity to another level, as entire workforces shifted to working from home. Suddenly, providing employees and customers with safe, secure access and availability to business applications and services has taken on a new dynamic. With exponential traffic growth hitting critical internet circuits and VPN gateways, capacity and bandwidth availability has moved from an operational challenge to a business-critical priority.
Today’s organizations require holistic visibility across the service delivery infrastructure to support new demand for capacity and availability as well as to protect this vulnerable point from security threats. Monitoring incoming activity for tracking and trending employee traffic is essential. Holistic visibility should be an integral part of a broad-based performance and availability strategy that encompasses not only the edge and private data center, but also cloud and SaaS environment. Today, delivering a high-quality user experience for remote employees is priority number one.
La solución NETSCOUT
NETSCOUT’s proven history helping enterprises and government agencies protect network service availability and performance in the world’s most demanding and complex hybrid cloud environments has equipped us well to help organizations solve the network challenges created by the COVID-19 pandemic.
nGeniusPULSE with continuous testing protects revenue generating applications, customer service levels, and business continuity by ensuring a high-quality end-user experience when accessing the network and application services, regardless of employee or service hosting location.
Monitorización en tiempo real mejorada para plataformas de reclamaciones digitales